The Modern Workspace for Customer Journeys
Map, organize, and visualize every step of your customer experience. Built for teams who want clarity in complex journeys.
Everything you need
Powerful tools to organize and manage customer journeys at scale.
Journeys
Visual maps let you structure journeys into stages and steps. Drag and drop to reorganize as your understanding evolves.
Components
Create reusable knowledge cards and share them across multiple journeys. Build once, use everywhere to maintain consistency.
Knowledge Graph
See how everything connects. Interactive graphs show relationships between journeys, components, and collections.
Boards
View your resources in customizable boards. Choose from list, kanban, or quadrant layouts to visualize by tags.
AI Agents
Let AI do the heavy lifting. Agents analyze your journeys and automatically suggest components, identify pain points, and surface opportunities.
Chrome Extension
Coming mid-December 2025Capture touchpoints as you browse. Save pages, link components, and take screenshots without leaving your workflow.
How it works
Get started in minutes.
Structure Your Journeys
Break down customer journeys into stages and steps. Use the visual editor to organize the flow and keep everything in one place.
Add Components
Drag and drop reusable components onto each step. Build a library of touchpoints your team can share.
Stay on Top of It All
Use boards to track work, the graph view to explore connections, and tags to keep everything organized as you scale.
Reusable Components
Build once, use everywhere. Create a library of touchpoints, emotions, and pain points.
Smart Organization
Tags and collections keep everything findable as your journey graph grows.
Flexible Views
Switch between list, kanban, and quadrant views to see your data your way.
Built for Teams
Invite your whole team. Everyone works from a single source of truth.
Simple, transparent pricing
Two components, one bill. Pick a graph plan for your team's storage needs, then add AI seats for members who need AI capabilities.
Graph Plan
One plan for your whole organization
Shared across your entire team.
AI Seats
Per-user, add only what you need
Read-only AI access. Included for all members.
Read + write AI tools, custom agents.
All AI tools, priority execution, scheduled automation.
Mix seat types freely. Only pay for members who need AI write access.
Example
A 10-person team on the Medium graph plan with 3 Pro seats and 1 Max seat pays $185/mo ($79 + $57 + $49). The other 6 members get free Lite access.
Ready to get your journeys under control?
Start for free and see how Orchetta helps your team stay organized as your journey graph grows.